Help and support Channels

  • Video Tutorials
  • Video Lessons

  • You can swiftly discover ways to work with our Joe for Hosting Control Panel with the help of our in–depth video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply you with an easy–to–use Frequently Answered Questions section where you could find solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is on shift round the clock to reply to your tech queries. Expect a solution within maximum 60 minutes after you have completed your ticket.

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Types of Assistance

  • Shared Hosting Support
  • Shared Website Hosting Help and Support

  • If you have concerns using our shared website hosting services or want more resources for your websites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Hosting Help

  • In case that you need to get guidance making use of your admin panel or with any of the pre–installed web applications, just let us know and we’ll approach you within maximum 1–hour.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help & Support

  • If you would like competent assistance from an admin expert or want to change the set–up of your dedicated hosting server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of professional experts equipped to assist you with anything at all related to your semi-dedicated server. They are available 24/7 throughout the year.
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