A 99.9% Server Uptime
Our shared website hosting system is based on a secure, first–class hardware architecture and a significantly modified Linux distribution. So, regardless of what your website is, or how many web site visitors you’ve got, or even if there’s a DDoS assault, our physical servers will remain up and your sites will remain accessible online.
All shared website hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to provide a quality web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure a superluminal connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you select: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to curtail all possible risks with our cloud hosting packages and although we offer exceptional tech support, there are times when the customer is simply not content with what we have to offer. Or he has to migrate to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely happy, we will give you a refund.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a reply, you are aware of how frustrating this can be, even more so when your site is on the line. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be at your disposal and they’ll get back to you within sixty minutes. And the best part is that their average ticket response time is well under 20 minutes!